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Contact Us

Please see the below FAQs for more information. Still have questions? Email us at Marriott@maritz.com.


What nonprofit organizations can I donate my points to?
Members can choose to donate points to one of Marriott's featured organizations.
What is Serve 360?
Serve 360 is Marriott International's Sustainability and Social Impact Platform, which guides our commitment to making a sustainable and positive impact wherever we do business. Learn more at Marriott.com/Serve360.
Can I donate less than 2,500 points?
To donate 1,000 points to Hotels for Heroes call 1-801-468-4000.
Is my donation tax deductible?
No, donations are not tax deductible.
How will I know my donation processed successfully?
You will receive an order confirmation email shortly after completing the donation online.
Can I cancel a donation after the order has been processed?
No, due to our rapid order processing system, we cannot cancel an order.
How do I know my donation transaction is secure?
Online ordering via our website is encrypted using a SSL (Secure Sockets Layer) protocol.